Privacy and Legal
Below are links to the legal notices from Mercedes-Benz Canada. If you have additional questions or concerns after reviewing these notices, please contact us using one of the methods identified at the bottom of this page.
Mercedes-Benz Canada Inc. Forced and Child Labour in Canadian Supply Chains Report (2024)
Learn about our efforts in the previous financial year to prevent forced and child labour in the company's supply chains.
Contact Us
Attn: Privacy Officer
2680 Matheson Blvd. East Suite 400
Mississauga, ON L4W 0A5
Contact details for MBFS Privacy Policy Officer
Attn: Chief Privacy Officer Mercedes-Benz Financial Services 2680 Matheson Blvd. East Suite 500 Mississauga, Ontario L4W 0A5
mbfscprivacy.pool-id@mercedes-benz.comLaw Enforcement Inquiries
If you are law enforcement seeking routine assistance, please contact policeinquiries@mercedes-benz.ca. Please include the complete VIN, a description of what you seek, and a complete email footer showing your information. Please attach any relevant supporting documents and allow one business day for review.
For stolen vehicle assistance or emergency cases, please contact the Mercedes-Benz Canada Customer Assistance Centre at 1-800-387-0100. Regular hours are Monday – Friday 9:00 am to 5:00 pm EST. For any after-hours calls, please select Option 1 for Roadside Assistance (24/7 service) and describe your emergency to the operator.